The chapters
- Welcome every customer like a regularSoon
- Know what your customers buySoon
- Take orders on WhatsAppSoon
- Deliver in the neighbourhoodSoon
- Promotions that paySoon
- Handle an exchange or a refundSoon
- Festivals and back-to-schoolSoon
- Win back a lost customerSoon
How it works
Each chapter: a short video, three things to remember and a picture sheet. The skills come from recognised professional manuals and standards, always cited.
At the end of the path, a free AXE certificate to show your customers.