Beauty salon

Beauty salon customers

How do you get more loyal customers?

The chapters

  1. Welcome and advise a customerSoon
  2. Note skin type, allergies and preferencesSoon
  3. Show your work on WhatsApp and InstagramSoon
  4. Photograph nails and make-upSoon
  5. Remind the customer at the right timeSoon
  6. Handle a skin reaction or a complaintSoon
  7. Bridal packages and loyalty cardsSoon
  8. Bring in your customers' friendsSoon

How it works

Each chapter: a short video, three things to remember and a picture sheet. The skills come from recognised professional manuals and standards, always cited.

At the end of the path, a free AXE certificate to show your customers.

The learning paths for this trade

The AXE letter, every Friday

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