The chapters
- Welcome and advise a customerSoon
- Keep customers loyal with a simple notebookSoon
- Note hair type, allergies and preferencesSoon
- Show your styles on WhatsApp and TikTokSoon
- Photograph a style before and afterSoon
- Remind the customer at the right timeSoon
- Handle an unhappy customerSoon
- Packages and loyalty cardsSoon
How it works
Each chapter: a short video, three things to remember and a picture sheet. The skills come from recognised professional manuals and standards, always cited.
At the end of the path, a free AXE certificate to show your customers.